privacy policy.

welcome to the Zhen website.

We wish you a pleasant visit and hope you find our service productive, user-friendly, and enjoyable. Before requesting an account with Zhen, please read the following terms of use carefully.

Zhen bv is located at 3020 Herent, Halleboomstraat 1, Belgium, and is registered in the Crossroads Bank for Enterprises under number BE0823587804. For general information, you can always send an email to info@rainpharma.com or contact our customer service at +32 (0)16 22 43 30.

about your account.

Your account with Zhen bv is for personal use only and cannot be transferred. You must take all necessary steps to prevent unauthorized access to your account. Zhen bv cannot be held liable for any damage, direct or indirect, that you may suffer as a result of unauthorized use of your account by third parties. All use of your account is under your exclusive responsibility.

principles of Zhen bv regarding privacy.

Zhen bv values the privacy protection of its customers and consumers and has therefore developed this Privacy Policy. Please refer to the specific privacy statements below that apply to you:

The Zhen bv Privacy Policy aims to ensure both open and transparent communication with the user and compliance with the law protecting personal data. Although the Zhen bv Privacy Policy applies to all its activities, the information provided below should be read in connection with this website.

management of registration data.

registering on our site.

To use Zhen bv's digital services, we ask users to register by filling out certain information online. The information entered by the user in fields related to name, address, email address, and phone number is referred to as "registration data."

inclusion of registration data in a database.

By entering this data online and thus registering, the user agrees that this information will be stored by Zhen bv in a database and used for advertising purposes. In the registration form, we offer the option to unsubscribe from the Zhen database. After doing so, he or she will no longer receive information or advertisements through this channel. Under no circumstances will we share or sell your data to third parties not affiliated with Zhen bv.

management of IP data.

We use your IP address solely to diagnose issues with our server, manage our website, and anonymously collect applicable demographic information.

user rights.

Every user is entitled, at any time, to correct all incorrect data relating to them free of charge. This right has been further explained above. Every user is also entitled to prohibit the use of all data concerning them at any time without any cost. This right has also been further clarified above. Every user also has the right to delete all data concerning them at any time free of charge. To do so, the user must send an email to customer service. If you do this, your data will be automatically removed from our database.

protection of personal data.

Zhen bv provides security measures against the loss, misuse, or alteration of information under our control. We have developed appropriate physical, electronic, and administrative procedures to protect and secure the information we collect online. Access to the data is restricted to authorized Zhen bv personnel. The security of the web and security procedures are regularly reviewed and updated to ensure optimal data protection.

use of cookies on our site.

When a user visits our site, we assign them a unique user identity. A cookie is automatically created and stored on the user's computer.

Initially, this cookie is used to check the content of the user's virtual shopping cart. In other words, this cookie tracks the user’s online shopping behavior – even across other sites. The cookie itself is stored on the user's computer, but this does not apply to information related to the user's online shopping behavior (the content of their virtual shopping cart). This information is stored in a database on Zhen bv's server. This information allows Zhen bv to provide tailored offers based on each user’s interests.

The user can end the use of this cookie at any time and have the information stored via this method removed from the database. To do so, the user must disable cookie support in their browser. For more information, please refer to the browser documentation.

We may use an external advertising agency to place advertisements (such as banners) on our site. These advertisements may also contain cookies, the information of which is collected by the external advertising agency. Zhen bv has no access to this information and is not responsible for it in any way.

jurisdiction.

Zhen bv is not responsible for the cookies and their use associated with third-party advertisements on our websites. Zhen bv is also not responsible for the privacy policy or the content of the sites linked to from our sites.

Zhen bv is not responsible for the content and photos posted by users on its website. However, Zhen bv reserves the right to report to the appropriate authorities in case of suspected violations of criminal law provisions.